When going to hire a service provider the first and foremost thing which you need to check is the IT support services. Check the support services offered by different cloud computing service providers and the ways through which they are available for your help or support such as phone, email, fax, online chat and so on.
Besides this, you need to ensure that their support hours meet with your business operation hours. You also need to ensure that their support services are available in weekends, holidays and beyond the office hours during the emergency.
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